The ‘Digital Workplace’ proves to be a central component of a mobile and more flexible working environment. At a time when work becomes location- and time-independent. Conventional standards such as regulated working hours, fixed desks or prescribed work processes are thus abolished. Deloitte shows that this mainly concerns cooperation. Because “employees are communicating and collaborating in unprecedented ways”.
Employees are communicating and collaborating in unprecedented ways
Instead of the previous standards, employees can now work flexibly at home or in the creative smartOffice using digital tools. In the future, this will also include developing robot technology and artificial intelligence. These will allow further processes to be automated and simplified.
We owe the overall dynamism to mobile technologies. The possibility of always being digitally connected also blurs the border between work and leisure. In order to gain an improved work-life balance as an advantage from digital change, it is important to control this balance as much as possible.
What requirements do companies have to meet?
In return, employees can follow their own working rhythm. The prerequisite for this is that companies provide information and processes. As well as a location-independent “central platform instead of numerous isolated solutions” (Jane McConnell, 2011). Only in this way further advantages such as the automation of workflows and the improvement of knowledge exchange can be made possible. Because a digital workplace not only means communication but also integration. This is one of the reasons why the process is sometimes slow in large companies.
Nevertheless, companies are actively driving change forward. According to the results of the IDG Research Services study on the topic of ‘The workplace of the future’, their aim is to increase agility, employee satisfaction and productivity while simultaneously improving communication.
It finally shows that the digital workplace can only be guaranteed when IT and people collaborate with each other. Because besides the new understanding of work, the cooperation of systems and the cooperation of people still forms the profitable basis.
- Jane McConnell: Trends für Intranet und digitalen Arbeitsplatz. In: Frank Wolf (Hrsg.): Social Intranet – Kommunikation fördern – Wissen teilen – Effizient zusammenarbeiten. Carl Hanser Verlag, 2011